Agent hit the step limit

tragent reports this at the “Reach checkout” stage. The question there is “Can it get through checkout?” Every required field has to be labelled, and no step may need a human gesture only a person can make.

Agents can usually carry on, but more slowly or less sure of what they found, and an unsure agent is likelier to recommend another store.

The journey needed more steps than the budget allowed. Shorten the path or raise the suite's max_steps if the length is legitimate.

Run the check that reported STEP_LIMIT_REACHED again after the change. The scan needs no account; an issue found during an AI shopping test needs that test run again.

$ npx @tragent/cli scan https://your-store.com

• The agent's proof of identity was rejected
• The agent gave up
• Checkout needs a CAPTCHA only a person can pass
• Checkout could not be completed
• The journey did not achieve what was asked
• Your store errored partway through the journey

All nine stages · Every issue