Issue reference
Checkout could not be completed
- CHECKOUT_FLOW_INCOMPLETE
- Reach checkout
- —
- Critical
What it means
tragent reports this at the “Reach checkout” stage. The question there is “Can it get through checkout?” Every required field has to be labelled, and no step may need a human gesture only a person can make.
What it does to an agent
An agent that meets this stops: it cannot finish the journey, and the shopper is sent to a store where it can.
How to fix it
Trace the step where the agent stalled and make it reachable without visual-only interaction.
Check the fix
Run the check that reported CHECKOUT_FLOW_INCOMPLETE again after the change. The scan needs no account; an issue found during an AI shopping test needs that test run again.
npx @tragent/cli scan https://your-store.com