NewThe tragent CLI is on npm: npx @tragent/cli scan your-store.com

Issue reference

Your store refused the request

Issue code
SITE_FORBIDDEN
Stage
Find products
Protocol
—
Severity
High

What it means

tragent reports this at the “Find products” stage. The question there is “Can an agent find your products at all?” An agent has to reach your site and locate products by searching or browsing before anything else can happen.

What it does to an agent

Most agents fail at this point. The few that find a way round it spend more time and model calls doing so, and may give up before checkout.

How to fix it

The origin returned 403 to a plain request. Allow-list verified agents or relax the rule for read-only paths.

Check the fix

Run the check that reported SITE_FORBIDDEN again after the change. The scan needs no account; an issue found during an AI shopping test needs that test run again.

Terminal
npx @tragent/cli scan https://your-store.com